Guest FAQs

You can book directly through our website for the best rates, or via Airbnb and VRBO if you prefer. All listings include real-time availability and instant booking options.

Check-in is at 4:00 PM and check-out is at 10:00 AM. We kindly ask guests to respect these times so our cleaning team can prepare the home for the next guest.

We do our best to accommodate based on availability. Please reach out 24–48 hours before your stay to request any adjustments.

Our local team is just a phone call or text away. Contact info is provided in your welcome guide and confirmation email.

Yes! All our rentals are stocked with fresh linens, towels, a starter supply of toiletries, and essential kitchen basics like dish soap and paper towels.

Some of our properties are pet-friendly! Be sure to filter for pet-friendly homes when searching or ask us for recommendations.

Yes, the primary guest must be at least 25 years old and present during the stay.

Cancellation policies vary by property and platform. For direct bookings, we offer flexible and moderate options—details are provided before confirming your reservation.

Absolutely. We maintain a strict no-party policy to respect neighbors and protect our properties. Quiet hours and occupancy limits are clearly communicated.

Yes. We strongly recommend purchasing travel insurance to protect your investment against unexpected interruptions such as illness, weather, or travel delays. Travel insurance offers peace of mind and financial protection in case your plans change unexpectedly. Learn more and purchase coverage through RentalGuardian here.

Every Latitude30 reservation includes a non-refundable damage waiver fee. This provides coverage for accidental damage to the rental property during your stay—so you can relax knowing you’re protected from minor mishaps without the hassle of a traditional security deposit.